Salesforce Brings “MuleSoft Connect: AI” to Bangladesh to Help Enterprises Build Agent-Ready Foundations

Syed MIZAN :::

Salesforce, the #1 AI CRM*, successfully hosted the inaugural edition of Mulesoft Connect: AI in Dhaka, convening business and technology decision makers from leading enterprises, to explore how organizations in Bangladesh can accelerate digital transformation and build resilient, AI-ready foundations. As organizations work to modernize legacy systems, unify fragmented data, and embrace AI-driven innovation, the event spotlighted MuleSoft as the digital backbone for this transformation.

MuleSoft’s unified platform, combining integration, end-to-end Application Programming Interface (API) lifecycle management, automation, and AI-powered orchestration, enables enterprises to simplify complexity, unlock operational efficiency, and accelerate business growth. It’s as relevant for the AI era as it was for the digital, designed to meet organizations where they are in their journey - whether they’re modernizing legacy systems, scaling AI use cases, or launching new innovations. MuleSoft’s ability to deliver composability, reusability, actionability, orchestration, and governance, serves as a critical enabler of business transformation - helping them to move from siloed architectures to connected systems - quickly, securely, and with measurable business impact.

MuleSoft’s capabilities include the Anypoint Platform, for integration and API management, Robotic Process Automation (RPA), Intelligent Document Processing (IDP), Composer, and Salesforce Flow. Together, these products provide the foundation for organizations to power AI led apps, manage and secure Large Language Models (LLM) APIs, and allow AI agents to act on third-party data - all critical steps in building an AI enterprise.

These capabilities came to life at the event through real-world use cases and deep dives into how MuleSoft empowers organizations to build future-ready, integrated, and autonomous enterprises - ready to meet the evolving needs of their business, customers, and the market.

The event opened with a keynote by Nehal Mehta, Regional Vice President and MuleSoft India Country Head, Salesforce, who emphasized Bangladesh’s readiness for next-gen transformation. Commenting on the region’s momentum, she said, “Bangladesh is at the threshold of a new digital era, where AI and automation will shape the next wave of enterprise innovation. As we enter a multi-agent world, integration is no longer optional - it’s foundational. Organizations that prioritize building an agent-ready foundation by connecting their systems and data will be best positioned to harness the transformative power of AI agents and drive lasting business value.” “Bangladesh is a strategic market for Salesforce and we are committed to serving the region with MuleSoft as the digital backbone - powering AI-powered transformation for enterprises and enabling them to accelerate innovation through secure, intelligent, and scalable experiences for employees, customers, and partners,” she added.

As Bangladesh’s economy embraces digitization, the demand is clear: Organizations need intelligent, scalable platforms that not only integrate systems but also unlock data for real-time decision-making. From boosting productivity to enhancing citizen and customer experiences, and driving innovation, businesses across sectors are looking to AI as a growth catalyst. To truly realize its potential, they need a modern, future-ready foundation. MuleSoft is built to meet this moment; it serves as the digital backbone for trusted, AI-powered enterprise experiences.

In Bangladesh, this vision is supported by a strong network of local partners - equipped with the technical expertise, certifications, and implementation experience needed to guide organizations through their transformation journey. These partners bring a deep understanding of local business needs, helping to ensure AI-powered enterprise experiences are both trusted and tailored.